Mashreq delivers strong performance with 150% Surge in Net Profit to AED 3.5 Bn for 1H 2023

At Mashreq, we believe our growth trajectory is characterised by the symbiosis of strong revenue growth and bottom-line expansion. This is complemented by our keen focus on operational efficiencies and a robust liquidity framework, fortifying our stability and ensuring we continuously create value for our customers, employees, and the wider organisation. Our strategic direction is reflected in our successful growth across all our key business segments – corporate and investment banking, treasury and capital markets, international banking, and retail banking. This success is amplified by the global recognition and embrace of our pioneering digital platforms.

As we wrap up the first half of 2023, Mashreq stands tall as a dynamic digital challenger bank, delivering enticing returns for our stakeholders amidst a volatile global economy. With our eyes firmly set on the future, we are confident in our readiness and resilience to continue driving value and sustaining our growth momentum.”

Ahmed Abdelaal, Group Chief Executive Officer, Mashreq, said:

“Assessing Mashreq’s robust performance in the first half of 2023, it is evident that our strategic initiatives have been instrumental in shaping this success. With an exceptional 88% YoY increase in operating profit, rising to AED 3.7 billion, and a marked reduction in our cost-to-income ratio to 28.3%, the strength of our approach is clear.

Mashreq’s growth is also a reflection of our commitment to enhancing customer experience. We are tirelessly striving to be the leading provider of customer experience, a goal which has necessitated a substantial internal cultural shift towards client-centricity. Coupled with this is our focus on digital transformation and personalisation, a strategy that demands robust data governance, AI-led technology, and a comprehensive understanding of clients’ needs. Our award-winning digital platforms bear testimony to our success in this area, with numerous accolades over the past three years driven by client recognition.

Our prudent risk management strategy, which prioritises improving asset quality, has been another critical factor in our success. It has led to considerable improvement in our risk position, significantly bolstering our profitability.

Meanwhile, Mashreq’s international expansion strategy, particularly our entry into Oman and the launch of digital banking operations in Pakistan, alongside our commitment to sustainability, embodied by our LEED Zero Energy certified headquarters, underline our forward-thinking and responsible approach.

The inclusion in the World Green Building Council programme further asserts our leadership in steering the MENA region towards a net-zero trajectory, in line with the principles of COP28 in the UAE, and the UAE Net Zero 2050 strategy.

Central to this triumph has been our emphasis on people. As much as we acknowledge the importance of AI and technology, we understand that people remain at the heart of our success. They propel innovation and engagement, and their commitment is crucial to any organisation aiming for success. The recruitment of top talent globally has been a key contributor to driving our strategic growth across all organisational levels.

At Mashreq, we know our role extends beyond providing financial services. It’s about enriching customer experiences and investing in our most significant asset—our people, who are pivotal in providing superior service to our customers and driving the bank’s continued success. As we continue to navigate forward, we pledge our unwavering commitment to delivering unparalleled value to our customers, shareholders, and the wider community.”

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